From the ThinMan Console, it is possible to shadow the Berry thin client desktop via the Remote Assistance menu.
See the Contextual Menu - Remote Assistance paragraph for more detailed information on how to start the Remote Assistance connection.
You can change the Berry thin client configuration for the ThinMan Assistance, see Configuring the ThinMan Remote Assistance (Agile Guide chapter) for detailed instructions.
This feature uses a VNC protocol on port 5900 of the thin client. Be sure that the network allows this port and protocol.