From ThinMan Console it is possible to shadow the thin client desktop via the Remote Assistance menu.
See ThinMan Guide in the "Object Contextual menu" paragraph for more detailed information on how to start the Remote Assistance connection.
You can change the thin client configuration for the ThinMan Assistance, see Configuring the ThinMan Remote Assistance for detailed instructions.
This feature uses a VNC protocol on port 5900 of the thin client. Be sure that network allows this port and protocol.