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WES 7 ver. 2.1.10

Supported Models

Supported Models are:

  • C9700
  • A9700
  • U9700
  • A9074
  • U9074
  • D9074

Release Notes


Issue IDTypeFromDescription
TCSETTE-290News2.1.10Internet Explorer is upgraded to version 11 (yes SP, to install the SP the thin client will reboot 2 times).
TCSETTE-283News2.1.10VMware Horizon View Client is upgraded to version 3.3.0.25749 (no HF/SP).
TCSETTE-128Fix2.1.10Remote Assistance: accessing the Remote Assistance Settings from the tray bar does not permit to change the remote assistance parameters.

Known Issues


Issue IDTypeDescription
TCSETTE-437AlertRestore or Backup Cloning Image: if the master device is joined to a domain the Restored Image on target devices is not working properly.
Workaround: prior to execute a Backup Image for Cloning the master device has NOT to be joined to a domain.
TCSETTE-419FixA9700/U9700: front audio jack is not working correctly.
TCSETTE-372FixRAM memory full when many prints are executed on the local device with UWF filter enabled.
Workaround: use FBWF Write Filter and add the directory C:\WINDOWS\system32\spool to the write filter exceptions.
TCSETTE-339FixIf the device has the local network card disabled and a WiFi card connected then the device asks for the Praim's license.
TCSETTE-307AlertA9074, U9074, D9074: the Praim USB Redirection is not working correctly. From the version 2.2.0 it will be removed and it will be not available for the mentioned models.
TCSETTE-306FixA9074: in some cases after a recovery to factory default or after a cloning process using another device, the video driver does not correctly recognize the video card. (Yes SP).
TCSETTE-303FixCitrix Receiver: it didn't connect to a farm (the Receiver shows always "Connecting") after the removal of the VMware Client (that has affected the .Net framework configuration). (Yes SP/HF).
TCSETTE-299AlertHTML5 videos are not supported using Internet Explorer 11 (e.g. YouTube videos).
Workaround: install and use Flash Player to render videos.
TCSETTE-248FixFBWF Filter: using the FBWF filter do not allow to install Praim Language Service Pack to change the language user interface.
Work Around: before the installation of a Praim Language Service Pack disable the FBWF filter.
TCSETTE-199FixConnection Manager: using the same name for different types of connections will not correctly show them on the desktop.
TCSETTE-190FixIn a cloned device the background for a local user is not visualized correctly.
Workaround: use regedit tool, open the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\Background and set the value of OEMBackground of type DWORD32 to (1).
TCSETTE-127FixThe wallpaper is always showed in the Remote Assistance window even if it is disabled in the Praim Manager.