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ThinOX V10 ver. 10.2.9

Supported Models

Supported models are: 

  • A9054
  • U9054
  • D9054
  • A9050
  • U9050
  • U9200
  • C9200
  • C9050
  • C9010
  • D90-HOR, A90-HOR, U90-HOR, N90-HOR

  • D90-RFX, A90-RFX, U90-RFX, N90-RFX

  • D90-HDX, A90-HDX, U90-HDX, N90-HDX

  • T9050 (ThinOX4PC)

Important Notes

ThinOX 10.2.5 and Praim Toolkit 1.5.1

From ThinOX version 10.2.5 and higher, it is mandatory to use the Praim Toolkit version 1.5.1 to create USB Recovery Key.

IMPORTANT - Upgrading to this version needs ThinMan 7.5.x

The new format of the ThinOX firmware is installable and manageable by the ThinMan management software version 7.5.0 or higher.

Please download and update the ThinMan Server to the version 7.5.0 and afterward proceed with the upgrade of the Thin Clients.

The new format of ThinOX firmware is not installable by previous versions of ThinMan (e.g., ThinMan 7.4.x or 7.3.x).


IMPORTANT NOTE for ThinOX Ver. 10.1.1 

Dear Customer,

This new version includes significant improvements and changes to the product. By performing this upgrade, the Thin Client will be forced to Factory Default.

This process will delete the previous configuration, and you will be asked to configure the device again.

Before starting the upgrade, please carefully read the FAQ section and the related firmware information available at the following link:

IMPORTANT - Upgrade to 10.0.x from older firmware version

Note about Energy Star 6.1

Note that with the new Energy Star 6.1 compliance a factory default device will enter the "Suspend" mode after 30 minutes of inactivity. You can change this behavior using the "Power Management" applet in the "Control Panel" (link: Power Management).

Release Notes

Issue IDTypeFromDescription
TCTX-2290Fix10.2.9The IBM iAccess 5250 sessions are deleted if they are sent with a template to a device.
TCTX-2279Improvement10.2.9ICA Global Settings: added a new option that allows selecting how the Citrix Connection with the StoreBrowse option connects the farm. "Auto" means that the protocol is decided reading the farm link (use Praim Legacy PNAgent if it ends with "config.xml" or uses the standard store browse protocol elsewhere). "On" means that the Praim Legacy PNAgent is always used. "Off" means that the standard store browse protocol is always used.
TCTX-2261Fix10.2.9The ThinMan configurator for the HDX USB Redirection shows only 20 devices exceptions even if there are more exceptions than 20.
TCTX-2248Improvement10.2.9Improved error message on Praim StoreBrowse Citrix connection.
TCTX-2241Fix10.2.9VXME addon is not working on Compact models.
TCTX-2238News10.2.9VMware Horizon View Client is upgraded to version 4.7.
TCTX-2235Fix10.2.7The switching between the sessions is not correctly working when using CTRL+ALT+UP/DOWN keyboard hotkeys.
TCTX-2219Fix10.2.7The Negotiation Mode of the wired Ethernet card is not correctly applied when it is changed.
TCTX-2208Fix10.2.7Citrix Praim Client: 2nd Factor Authentication it is not working with a dynamic token generated by a smartphone.
TCTX-2198Fix10.2.9C9050: the pop-up with power options is not shown when pushing the shutdown button.
TCTX-2191Fix10.2.7Praim Client: with a desktop in autostart, the client shows an error.

Known Issues

Change password on RDP with NLA Authentication

RDP with NLA does not support the change password when it is expired. It cannot be solved. See more information on How to manage the change password request on RDP protocol with NLA authentication.


A list of unsupported peripherals for ThinOX 10 O.S.:

  • BusinessKeyINFOCERT(Realtek Semiconductor Corp.) with Vid:0bda Pid:0169
  • SISS cards are not supported on KUS0916 keyboard

Issue IDTypeDescription
TCTX-2522FixThe microphone on the jack port is not working correctly.
TCTX-2505FixCopy and paste are not working between two different RDP sessions.
TCTX-2498FixThe WiFi network is not reconnected after an external network failure.
TCTX-2485FixRDP Connection 8.1: if the connection is configured to use TLS if available (and the TLS is not available on the server-side), when it starts it produces an error.
TCTX-2375AlertThe Digicom SCR-C01 card reader is not supported by Citrix environment.
TCTX-2373FixCitrix Receiver with Praim Desktop Client: the parameter "Close Connection at VD logoff/disconnect" available in the Advanced Options, Login tab, is not working correctly. The logout is executed few second after the login without any user interaction.
TCTX-2357FixCitrix Receiver: the WFclient.ini is not maintained correctly when the Citrix Client version is changed in the "ICA Global" setting and the "Cancel" button is pressed.
TCTX-2323FixCitrix Praim Web Client: with an opened session if the lock screen starts, the power-off options are not visible to the user.
TCTX-2296FixCitrix HDX Optimization Pack: in some cases, the audio quality could be degraded.
TCTX-2196FixReset to Factory Default: some network parameters are not maintained like Static IP Address on Wi-Fi Interfaces or Ethernet Interfaces (not eth0).
TCTX-2180FixStatic IP: some changes in parameters need a reboot to be applied.
TCTX-1788FixC9050: VESA Video modality is not working correctly (do not show the desktop).
Workaround: use ThinMan "Configuration -> Receive", then modify the VESA configuration and use "Configuration -> Send" to reconfigure the device.
TCTX-1611FixIn some cases "Ctrl + F4" do not close the Citrix Receiver Web Connection.
TCTX-1593FixThe Smart Card Reader model miniLECTOR 38 PR by Bit4id (Vid:0BDA, Pid:0169) is not currently supported.
TCTX-866FixPraim Emulator: switch session button are not working correctly.
TCTX-862FixCitrix receiver: switching from "Legacy" Receiver to 13.x will lost configuration of dual monitor.
Workaround: execute a factory reset of the device and re-create the Citrix Connection.
TCTX-857FixU9050: the dual monitor configuration with Primary monitor connected to DVI-I and secondary monitor connected on VGA is not working correctly.
Workaround: user Primary monitor on VGA and Secondary monitor on DVI-I.
TCTX-837FixRDWeb App: when configuring a RemoteApp, the mouse focus is displaced in all applications.
TCTX-836FixRDWeb: credentials are requested every time a new app is launched.
TCTX-801FixShell Connection: the Shell connection is empty when applied to a device using the Profile Manager.
Workaround: use the manual configuration to send Shell connections.
TCTX-793FixU9200 with multimonitor and Citrix Receiver configured with only one monitor: the connection starts but is not usable.
TCTX-745FixVMware connection with RDP Protocol: the Large Screen property is not working correctly (the desktop is visualized in the center of the screen without window frame).
TCTX-724FixCitrix Receiver PNAgent: ending the connection with the Connections Manager will not close the session.
TCTX-662FixCitrix Receiver (PNAgent) with Published Desktop in "Stretched" multimonitor modality: the Desktop will occupy only the first monitor and the taskbar is present.
TCTX-659FixVMware Horizon View with RDP protocol on Windows 8 Virtual Desktop: the MMR feature is not working correctly.
TCTX-653AlertThe Citrix Receiver using the Self Service User Interface (SSUI) cannot be closed in full-screen mode.
Workaround: reboot the thin client to close the connection or use the ThinMan Console to modify the thin client configuration.
TCTX-649FixWBT User Interface with shortcut switcher "wbt mode": when using a RDP connection (protocol ver. 7) the hotkey CTRL + ALT + "home" or "UpArrow" or "DownArrow" does not switch between the sessions.
Workaround: use RDP protocol ver. 8.
TCTX-618FixVMware Horizon View with RDP protocol and dual monitor configuration is not working correctly.
TCTX-589AlertRDP8 in fullscreen multi monitor: is not working correctly with monitors with different resolutions.
Workaround: use the same resolution on both monitors.
TCTX-533FixC9010, C9050, C9200: using RDP8 RemoteFX on Server 2008 R2 can produce unexpected results when scrolling down large page of selected data (e.g. selection of 200 cells in MS Excel will not stop the scrolling).
TCTX-360FixThinMan Offline Configuration: the CUPS printer "Generic - Generic Text only" is not available in the printer setup configurator.
TCTX-176FixThe local Slovenian Keyboard Layout miss some character ('s', 'c', 'd', 'z' with caron and diacritic). When the connection is established, the layout is working correctly in the remote desktop/application.
TCTX-95AlertCitrix Receiver: Delphi written applications once minimized cannot be restored. It is a Citrix known limit.
Workaround: do not minimize application written in Delphi.
TCTX-94FixXenApp Agent: moving the window of a Delphi application causes the minimization of the window itself.

Details of this version

OS Details

Operating SystemThinOX
Type32 bit
Protocol & Clients
Citrix Receiver13.7.0
Citrix Receiver13.4.2
Citrix Receiver12.1.8

HDX RealTime Optimization Pack for Microsoft Lync 2010 (x86)


HDX RealTime Optimization Pack for Microsoft Lync 2013 (x86)


HDX RealTime Optimization Pack for Microsoft Lync 2013 (x86)


HDX RealTime Optimization Pack for Microsoft Skype for Business 2015 (x86)


HDX RealTime Optimization Pack


HDX RealTime Optimization Pack


HDX RealTime Optimization Pack

VMware Horizon View Client (RDP/PCoIP)4.7.0
Microsoft RDSFreeRDP 1.0.3/FreeRDP 1.2
RDP protocolRDP 7.1
RDP protocolRDP 8.1
Browser Firefox 38.0
Emulator Praim TN5250E / 3270 Video/Printer


Emulator Praim VT/ASCII -
PDF ViewerEvince 3.4.0
Microsoft .NET Framework  -
Media PlayerTotem 3.0.1
E-mail client-
Adobe Flash Player


VNC Client4.1.1
IKE Shrew Soft (Cisco VPN)2.2.1
Open VPN Client2.3.2
Dell SonicWall Netextender8.0.784
X11 ClientX Server 1.15.1


Shell scriptbash 4.2.24
Printer support

CUPS v. 1.5.2

LPD/LPR e RAWlpserver 1.1.6
Emulator IBM AS400java client 1.1.4
Factory Options
Praim Multimedia codecs1.28.1
WiFi IEEE 802.11 a/b/g/nDNXA-116
WiFi IEEE 802.11 a/b/g/n/acIntel 3160 AC