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ThinOX V10 ver. 10.0.7

Supported Models

Supported models are: 

  • A9054
  • U9054
  • D9054
  • A9050
  • U9050
  • U9200
  • C9200
  • C9050
  • C9010

Important Note 


IMPORTANT NOTE for ThinOX Ver. 10.0.1 

Dear Customer,

This new version includes significant improvements and changes to the product. By performing this upgrade the Thin Client will be forced to Factory Default.

This process will delete the previous configuration and you will be asked to configure the device again.

Before starting the upgrade, please read carefully the FAQ section and the related firmware information available at the following link:

IMPORTANT - Upgrade to 10.0.x from older firmware version

Release Notes

Issue IDTypeFromDescription
TCTX-1006Fix10.0.7Citrix Receiver: the enabling of the Dynamic Client Drive Mapping feature is not applied correctly using the ThinMan Profile Manager.
TCTX-1001Fix10.0.7C9010: Local printer shared using RAW 9100 port is not working.
TCTX-979Improvement10.0.7RDP 8.1: improvement on the audio input (mic) sound quality.
TCTX-951News10.0.7RDP 8.1: in the "Advanced" tab it is possible to manage the load balance parameter.
TCTX-865Fix10.0.6Citrix Receiver Web: when accessing StoreFront it asks for the Citrix plug-in activation.
TCTX-849News10.0.6Support for DHCP Provisioning Hostname.
TCTX-844Fix10.0.6External speakers or headphone connected to the audio jack are not working correctly.
TCTX-838Fix10.0.6C9200 TN5250Display: on the keyboard the key "Enter" and "Arrow Up/Down/Left/Right" are not working correctly.
TCTX-823Fix10.0.4The user is not alerted when the User Data Partition is full. This can cause that modification to the configuration are not applied.
TCTX-822Fix10.0.7OpenVPN Client is not starting when the device bootstraps.
TCTX-817Improvement10.0.6Integration of OPENVPN Client ver. 2.3.2.
TCTX-804Alert10.0.7Connection Name: in the connection name the available characters are [0..9][a..z][A..Z][-_] (e.g. all the ciphers, all the uppercase/lowercase letters, the "-" (minus) and the "_" (underscore) symbols).
TCTX-788News10.0.6Integration of CISCO VPN.
TCTX-787News10.0.6Integration of Dell NetExtender VPN.
TCTX-758Fix10.0.4RDP 8: after upgrading the device from 10.0.1 to 10.0.2 the RDP 8 connections already present on the device asks for a gateway password.
TCTX-734Fix10.0.6Imprivata Agent: after upgrading a Dual Core model to 10.0.2 and sending an old template to the device using a ThinMan ver. 7.3.15 or lower, the Imprivata Agent is not visible on the Control Panel.
TCTX-713Improvement10.0.6The hotkey " Ctrl + Alt + Shift + P " will force the monitor resolution to 800x600 pixel. It is useful in case the monitor is not supporting the device resolution configured on the device.
TCTX-614Fix10.0.7RDP Connection: in some cases the USB microphone is not correctly recognized from the virtual desktop.
TCTX-320Fix10.0.6ThinMan Login Credential passthrough: if the Profile Manager enable the ThinMan Login and on the device there is a Citrix connection (configured in autostart mode and using the ThinMan Login credential passthrough and with the show last logged user property enabled) and ThinMan is not available then the connection is not connecting correctly to the server.
TCTX-291Fix10.0.6Dual Monitor: Applying a ThinMan Device Policy when the "Maintain Video Resolution" parameter is enabled, will corrupt the second monitor video resolution and the thin client starts with errors.
TCTX-246Fix10.0.6VMware Horizon View: the import certificates operation is allowed only for *.cer filename.

Known Issues

Change password on RDP with NLA Authentication

RDP with NLA does not support the change password when it is expired. It cannot be solved. See more information on How to manage the change password request on RDP protocol with NLA authentication.


A list of unsupported peripherals for ThinOX 10 O.S.:

  • BusinessKeyINFOCERT(Realtek Semiconductor Corp.) with Vid:0bda Pid:0169
  • SISS cards are not supported on KUS0916 keyboard

Issue IDTypeDescription
TCTX-1285FixWhen the Control Panel is opened using the Offline Configuration in ThinMan, the "Network File System" applet is missing.
TCTX-1217FixVMware Horizon: Microphone inserted in jack input has low level of volume, USB microphone has volume set to 0.
TCTX-1145FixCitrix Optimization Pack on C9050/C9200/C9010: bad audio quality with headphone/speaker connect to the frontal jack with Skype for Business.
TCTX-1111FixDual Monitor: with Primary set on DVI-2/VGA and fixed resolution (not Autodetect), the Secondary will set the same resolution of the Primary.
TCTX-1108FixUsing a Citrix Receiver Web connection and a Firefox connection when the Firefox connection is started it ask to choose a Firefox profile.
TCTX-1093FixCUPS: if there are two different USB Printer configured in CUPS, the Test Printer Page is printed always on the last created printer.
TCTX-1084FixDike 6 installed on a Windows 2012 R2 connected through RDP protocol cannot recognize the smart-card readers.
TCTX-1078FixXenApp Agent: the auto-start of a published Desktop based on the "Display Name" is not working correctly.
TCTX-1064FixXenApp Agent: when configured pointing to a Netscaler the credential are requested twice the first time.
TCTX-1063FixIBM iSeries Access: if the configuration of the device is read from the ThinMan immediately after its creation, then the configuration is not working correctly when saved on template file or profile.
Workaround: once the device is configured reboot it before to read the configuration from the ThinMan.
TCTX-1054FixWireless USB Dongle: external wireless USB dongle are not correctly initialized.
TCTX-1024AlertRDP: the connection to a virtual machine Windows 10 using the RDP 8 protocol is not syncing correctly the Num Lock led on the keyboard.
Solution: to solve this limit enable the "Thin Client Mode" parameter on the RDP 8 Global Settings.
TCTX-987FixNTFS USB stick are correctly recognized but it is not possible to write on it.
TCTX-866FixPraim Emulator: switch session button are not working correctly.
TCTX-862FixCitrix receiver: switching from "Legacy" Receiver to 13.x will lost configuration of dual monitor.
Workaround: execute a factory reset of the device and re-create the Citrix Connection.
TCTX-857FixU9050: the dual monitor configuration with Primary monitor connected to DVI-I and secondary monitor connected on VGA is not working correctly.
Workaround: user Primary monitor on VGA and Secondary monitor on DVI-I.
TCTX-837FixRDWeb App: when configuring a RemoteApp, the mouse focus is displaced in all applications.
TCTX-836FixRDWeb: credentials are requested every time a new app is launched.
TCTX-829FixWiFi configuration: using the Profile Manager or send a Template with the WiFi configuration enabled is not applied correctly to the thin client (e.g. the WiFi is not enabled).
TCTX-801FixShell Connection: the Shell connection is empty when applied to a device using the Profile Manager.
Workaround: use the manual configuration to send Shell connections.
TCTX-793FixU9200 with multimonitor and Citrix Receiver configured with only one monitor: the connection starts but is not usable.
TCTX-745FixVMware connection with RDP Protocol: the Large Screen property is not working correctly (the desktop is visualized in the center of the screen without window frame).
TCTX-724FixCitrix Receiver PNAgent: ending the connection with the Connections Manager will not close the session.
TCTX-662FixCitrix Receiver (PNAgent) with Published Desktop in "Stretched" multimonitor modality: the Desktop will occupy only the first monitor and the taskbar is present.
TCTX-659FixVMware Horizon View with RDP protocol on Windows 8 Virtual Desktop: the MMR feature is not working correctly.
TCTX-653AlertThe Citrix Receiver using the Self Service User Interface (SSUI) cannot be closed in full-screen mode.
Workaround: reboot the thin client to close the connection or use the ThinMan Console to modify the thin client configuration.
TCTX-649FixWBT User Interface with shortcut switcher "wbt mode": when using a RDP connection (protocol ver. 7) the hotkey CTRL + ALT + "home" or "UpArrow" or "DownArrow" does not switch between the sessions.
Workaround: use RDP protocol ver. 8.
TCTX-618FixVMware Horizon View with RDP protocol and dual monitor configuration is not working correctly.
TCTX-616AlertThe VMware connection to Horizon View ver. 5.x could have some visualization problem.
TCTX-614FixRDP Connection: in some cases the USB microphone is not correctly recognized from the virtual desktop.
TCTX-589AlertRDP8 in fullscreen multi monitor: is not working correctly with monitors with different resolutions.
Workaround: use the same resolution on both monitors.
TCTX-576FixRemote Assistance: when a RDP Connection ver. 7 is active, some keys are not working (e.g. "(" ).
TCTX-533FixC9010, C9050, C9200: using RDP8 RemoteFX on Server 2008 R2 can produce unexpected results when scrolling down large page of selected data (e.g. selection of 200 cells in MS Excel will not stop the scrolling).
TCTX-360FixThinMan Offline Configuration: the CUPS printer "Generic - Generic Text only" is not available in the printer setup configurator.
TCTX-256FixCitrix Receiver: using PNAgent site does not allow to change password on its expiration.
Workaround: use the Citrix Receiver with Web Interface.
TCTX-176FixThe local Slovenian Keyboard Layout miss some character ('s', 'c', 'd', 'z' with caron and diacritic). When the connection is established, the layout is working correctly in the remote desktop/application.
TCTX-142FixCitrix Receiver PNAgent: a published application will be opened in a windows even if on the server it is configured to run fullscreen. If the application is a Desktop the problem is not shown.
Workaround: use the Citrix Receiver with Web Interface.
TCTX-139FixXenApp Plugin (ICA Client): TCP browsing does not show all the published applications.
Workaround: use HTTP browsing.
TCTX-130FixRDP Client: using RDP7 protocol with TLS encryption level with the farm using "RDP security level", the dual monitor is not working correctly.
Workaround: set the farm to "Negotiation" security level.
TCTX-95AlertCitrix Receiver: Delphi written applications once minimized cannot be restored. It is a Citrix known limit.
Workaround: do not minimize application written in Delphi.
TCTX-94FixXenApp Agent: moving the window of a Delphi application causes the minimization of the window itself.
TCTX-46FixNetwork Configuration: Network and Broadcast parameters are maintained when switching from Static IP to DHCP configuraton mode.