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ThinOX V10 ver. 10.0.2

Supported Models

Supported models are: 

  • A9054
  • U9054
  • D9054
  • C9200
  • C9050
  • C9010

Important Note


IMPORTANT NOTE for ThinOX Ver. 10.0.1 

Dear Customer,

This new version includes significant improvements and changes to the product. By performing this upgrade the Thin Client will be forced to Factory Default.

This process will delete the previous configuration and you will be asked to configure the device again.

Before starting the upgrade, please read carefully the FAQ section and the related firmware information available at the following link:

IMPORTANT - Upgrade to 10.0.x from older firmware version

Release Notes

Issue IDTypeFromDescription
TCTX-705Improvement10.0.2RDP Connection: added the possibility to access through an RD Gateway.
TCTX-694Fix10.0.2When "Deny Connection Changes" parameter is enabled the user can still create new connections.
TCTX-687Fix10.0.2VMware View Client: in some cases the VMware Connection disconnects itself after few minutes of usage.
TCTX-675Fix10.0.2IBM Client Access: shows the EULA every time the thin client is rebooted.
TCTX-655Improvement10.0.2The "Settings" icon in the taskbar could be shown or hide through the specific parameter in the "Security" tab of the "Settings" window.
TCTX-654Improvement10.0.2Citrix Receiver: the Self Service User Interface (SSUI) parameter "Self Selection" is enabled by default.
TCTX-646Fix10.0.2The Remote Assistance Accept/Reject dialog box is not shown when a Citrix connection is active (the request dialog box is shown under the Citrix connection).
TCTX-626Improvement10.0.2Video Resolution on ThinMan local configurator: added the "Autodetect" option.
TCTX-610Fix10.0.2Printers: trying to print a test page with USB printer produce an error.
TCTX-2Fix10.0.2HDX Realtime Webcam: the webcam is not working when connected to a XenDesktop 5.6 farm and desktop Windows 7 32 or 64 bit with Microsoft Lync 2010 installed.

Known Issues

Change password on RDP with NLA Authentication

RDP with NLA does not support the change password when it is expired. It cannot be solved. See more information on How to manage the change password request on RDP protocol with NLA authentication.


A list of unsupported peripherals for ThinOX 10 O.S.:

  • BusinessKeyINFOCERT(Realtek Semiconductor Corp.) with Vid:0bda Pid:0169
  • SISS cards are not supported on KUS0916 keyboard

Issue IDTypeDescription
TCTX-1285FixWhen the Control Panel is opened using the Offline Configuration in ThinMan, the "Network File System" applet is missing.
TCTX-866FixPraim Emulator: switch session button are not working correctly.
TCTX-862FixCitrix receiver: switching from "Legacy" Receiver to 13.x will lost configuration of dual monitor.
Workaround: execute a factory reset of the device and re-create the Citrix Connection.
TCTX-844FixExternal speakers or headphone connected to the audio jack are not working correctly.
TCTX-838FixC9200 TN5250Display: on the keyboard the key "Enter" and "Arrow Up/Down/Left/Right" are not working correctly.
TCTX-837FixRDWeb App: when configuring a RemoteApp, the mouse focus is displaced in all applications.
TCTX-836FixRDWeb: credentials are requested every time a new app is launched.
TCTX-823FixThe user is not alerted when the User Data Partition is full. This can cause that modification to the configuration are not applied.
TCTX-822FixOpenVPN Client is not starting when the device bootstraps.
TCTX-804AlertConnection Name: in the connection name the available characters are [0..9][a..z][A..Z][-_] (e.g. all the ciphers, all the uppercase/lowercase letters, the "-" (minus) and the "_" (underscore) symbols).
TCTX-801FixShell Connection: the Shell connection is empty when applied to a device using the Profile Manager.
Workaround: use the manual configuration to send Shell connections.
TCTX-797FixVMware View: the BusinessKey Lite is not working correctly using the PCSC service.
TCTX-793FixU9200 with multimonitor and Citrix Receiver configured with only one monitor: the connection starts but is not usable.
TCTX-790FixC9050, C9200 Citrix Receiver connected to XenApp 6.5: USB pendrive are not correctly exported to the virtual desktop.
TCTX-784FixFirefox: the proxy parameters are not maintained during the read/send configuration operation.
TCTX-773FixThinMan Login: the Logoff operation is not working, when selected the device will freeze.
Workaround: instead use the Reboot operation.
TCTX-758FixRDP 8: after upgrading the device from 10.0.1 to 10.0.2 the RDP 8 connections already present on the device asks for a gateway password.
Workaround 1: for manually created connections, open the connection configurator, enable the gateway and save the connection, reopen the connection and disable the gateway and save the configuration.
Workaround 2: for manually created connections, restore the device to factory and recreate manually the connection (do not use a ThinMan Template to restore the device configuration.
Workaround 3: for device under Profile Manager, edit the RDP connections on the Configuration Set; open the connection configurator, enable the gateway and save the connection, reopen the connection and disable the gateway and save the configuration.
TCTX-745FixVMware connection with RDP Protocol: the Large Screen property is not working correctly (the desktop is visualized in the center of the screen without window frame).
TCTX-736FixVMware View: connection that requests certificates is not working even if the certificates are installed using the ThinMan Console.
TCTX-734FixImprivata Agent: after upgrading a Dual Core model to 10.0.2 and sending an old template to the device using a ThinMan ver. 7.3.15 or lower, the Imprivata Agent is not visible on the Control Panel.
Workaround: use ThinMan ver. 7.3.17 or greater.
TCTX-724FixCitrix Receiver PNAgent: ending the connection with the Connections Manager will not close the session.
TCTX-692FixIBM iAccess: Startup Options are not working.
TCTX-662FixCitrix Receiver (PNAgent) with Published Desktop in "Stretched" multimonitor modality: the Desktop will occupy only the first monitor and the taskbar is present.
TCTX-659FixVMware Horizon View with RDP protocol on Windows 8 Virtual Desktop: the MMR feature is not working correctly.
TCTX-653AlertThe Citrix Receiver using the Self Service User Interface (SSUI) cannot be closed in full-screen mode.
Workaround: reboot the thin client to close the connection or use the ThinMan Console to modify the thin client configuration.
TCTX-649FixWBT User Interface with shortcut switcher "wbt mode": when using a RDP connection (protocol ver. 7) the hotkey CTRL + ALT + "home" or "UpArrow" or "DownArrow" does not switch between the sessions.
Workaround: use RDP protocol ver. 8.
TCTX-618FixVMware Horizon View with RDP protocol and dual monitor configuration is not working correctly.
TCTX-616AlertThe VMware connection to Horizon View ver. 5.x could have some visualization problem.
TCTX-614FixRDP Connection: in some cases the USB microphone is not correctly recognized from the virtual desktop.
TCTX-599AlertLimit: the IBM Terminal configuration applet is not present on the ThinMan Console.
Workaround: setup the IBM Terminal configuration on the thin client, then read it from the ThinMan Console and save it as Profile or Template.
TCTX-589AlertRDP8 in fullscreen multi monitor: is not working correctly with monitors with different resolutions.
Workaround: use the same resolution on both monitors.
TCTX-576FixRemote Assistance: when a RDP Connection ver. 7 is active, some keys are not working (e.g. "(" ).
TCTX-533FixC9010, C9050, C9200: using RDP8 RemoteFX on Server 2008 R2 can produce unexpected results when scrolling down large page of selected data (e.g. selection of 200 cells in MS Excel will not stop the scrolling).
TCTX-474FixVMware USB Redirection applet: the GUI crash when an exception with empty Vendor Class is added.
TCTX-360FixThinMan Offline Configuration: the CUPS printer "Generic - Generic Text only" is not available in the printer setup configurator.
TCTX-291FixDual Monitor: Applying a ThinMan Device Policy when the "Maintain Video Resolution" parameter is enabled, will corrupt the second monitor video resolution and the thin client starts with errors.
Workaround: do NOT enable the "Maintain Video Resolution" parameter on the ThinMan Policy for thin client configured with dual monitor.
TCTX-256FixCitrix Receiver: using PNAgent site does not allow to change password on its expiration.
Workaround: use the Citrix Receiver with Web Interface.
TCTX-176FixThe local Slovenian Keyboard Layout miss some character ('s', 'c', 'd', 'z' with caron and diacritic). When the connection is established, the layout is working correctly in the remote desktop/application.
TCTX-142FixCitrix Receiver PNAgent: a published application will be opened in a windows even if on the server it is configured to run fullscreen. If the application is a Desktop the problem is not shown.
Workaround: use the Citrix Receiver with Web Interface.
TCTX-139FixXenApp Plugin (ICA Client): TCP browsing does not show all the published applications.
Workaround: use HTTP browsing.
TCTX-130FixRDP Client: using RDP7 protocol with TLS encryption level with the farm using "RDP security level", the dual monitor is not working correctly.
Workaround: set the farm to "Negotiation" security level.
TCTX-112FixCitrix Receiver PNAgent: Advanced Options - autostart options has to be intended for both Desktops and Applications. Labels has to be changed.
TCTX-95AlertCitrix Receiver: Delphi written applications once minimized cannot be restored. It is a Citrix known limit.
Workaround: do not minimize application written in Delphi.
TCTX-94FixXenApp Agent: moving the window of a Delphi application causes the minimization of the window itself.